{"xsrfToken":"ef5de5a6-56b5-4a25-b3e2-bb6ce56f8931_b1a8c9e6aa37c34181d31a96272a9e624c24f87d_lout","branding":{"id":"1","key":"sgs","name":"SGS Web Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b1f66","headerLinkHoverBGColor":"#0b1f66","headerBadgeColor":"#0b1f66"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"SGS Web Help Desk","sharedPortalName":"PA Commission on Sentencing","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"SGS Web Help Desk","sharedPortalName":"PA Commission on Sentencing","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0c3861","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fce24575-2646-4552-b83c-1a23b0ef7da3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3N2YyYjYwMy1mNjkyLTQ2ZTMtYTA0MC05OWVjOWMzMThmNWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZjZTI0NTc1LTI2NDYtNDU1Mi1iODNjLTFhMjNiMGVmN2RhMyI6WyJyZWFkIl19LCJleHAiOjE2ODU5OTI5NzUsIm5iZiI6MTY4NTk5MjM3NX0.lUyF-Mdlo2qv3-Cma0ScsG6-DY7kaeky8gpYCja_0Go&client=77f2b603-f692-46e3-a040-99ec9c318f5e&height=300&mode=fit","bannerMediaApiFileId":"fce24575-2646-4552-b83c-1a23b0ef7da3","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sgs","projectId":10000,"serviceDeskId":1,"name":"SGS Web Help Desk","description":"<p>Welcome! Send a request to the Help Desk by choosing an option below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"20","name":"Problem with SGS Web","descriptionHtml":"<p>Additional resources on SGS Web can be accessed here: <a href=\"https://pcs.la.psu.edu/sgs-web/sgs-web-documentation/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://pcs.la.psu.edu/sgs-web/sgs-web-documentation/</a></p>","callToAction":"Problem with SGS Web","introHtml":"<p>Report SGS Web errors and technical support concerns here. An Education &amp; Outreach Specialist will investigate the issue and respond. Additional resources on SGS Web can be accessed here: <a href=\"https://pcs.la.psu.edu/sgs-web/sgs-web-documentation/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://pcs.la.psu.edu/sgs-web/sgs-web-documentation/</a></p>","icon":10512,"iconUrl":"https://sgshelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[1],"key":""},{"id":"19","name":"Sentencing Guidelines Assistance","descriptionHtml":"<p>To access the full text of the Sentencing Guidelines and Resentencing Guidelines, visit: <a href=\"https://pcs.la.psu.edu/guidelines-statutes/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://pcs.la.psu.edu/guidelines-statutes/</a></p>","callToAction":"Sentencing Guidelines Assistance","introHtml":"<p>Submit questions about the implementation of the sentencing guidelines, resentencing guidelines, and/or sentence risk assessment instrument. An Education &amp; Outreach Specialist will review your concerns and respond. To access the full text of all editions of the Sentencing Guidelines visit: <a href=\"https://pcs.la.psu.edu/guidelines-statutes/sentencing/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://pcs.la.psu.edu/guidelines-statutes/sentencing/</a></p>","icon":10466,"iconUrl":"https://sgshelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"21","name":"SGS Web Questions","descriptionHtml":"<p>SGS Web information and documentation is available at <a href=\"https://pcs.la.psu.edu/sgs-web/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://pcs.la.psu.edu/sgs-web/</a></p>","callToAction":"SGS Web Questions","introHtml":"<p>Submit general questions on how to access, use, or navigate SGS Web here. An Education &amp; Outreach Specialist will review your concerns and respond. SGS Web information and documentation is available at <a href=\"https://pcs.la.psu.edu/sgs-web/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://pcs.la.psu.edu/sgs-web/</a></p>","icon":10560,"iconUrl":"https://sgshelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://sgshelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"18","name":"Phone Call","descriptionHtml":"","callToAction":"Phone Call","introHtml":"","icon":10531,"iconUrl":"https://sgshelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[21,20,19]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SGS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"PA Commission on Sentencing","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sgshelp","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ef5de5a6-56b5-4a25-b3e2-bb6ce56f8931_b1a8c9e6aa37c34181d31a96272a9e624c24f87d_lout","baseUrl":"https://sgshelp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"77f2b603-f692-46e3-a040-99ec9c318f5e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}